Thank you for shopping at Best2succeed, the online virtual shop of Best2succeed and Best2succeed University. We strive to provide you with the best products and services possible. In compliance with FDA and Texas selling guidelines, we have established the following Return, Refund, and Exchange Policy.
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Refunds: a. Edible food products: Due to health and safety regulations, we cannot accept returns of edible food products. However, if you have received a defective or incorrect edible food item, please contact our customer support within 10 days of receiving the product. We will review the issue and provide a suitable resolution, which may include a refund or replacement. b. Non-edible products: If you are dissatisfied with a non-edible product purchased from Best2succeed, you may be eligible for a refund. To request a refund, please contact our customer support within 10 days of receiving the product. The item must be returned in its original condition, unused, and in the original packaging. Refunds will be processed once we have received and inspected the returned item.
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Exchanges: a. Edible food products: As mentioned earlier, we do not accept returns of edible food products. However, if you have received a defective or incorrect edible food item, we will gladly exchange it for the same product within 15 days of purchase. The exchanged product must be of equal value to the original item. b. Non-edible products: If you wish to exchange a non-edible product, please contact our customer support within 15 days of receiving the item. The product must be returned in its original condition, unused, and in the original packaging. We will provide you with instructions on how to proceed with the exchange. Please note that exchanges can only be made for products of equal value.
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Online Courses, Training Materials, and Downloadable Content: Online courses, training materials, and downloadable content (audio, video, or hard copy) are non-refundable. We provide detailed descriptions and information to help you make an informed decision before purchasing. Please review the course outlines and product details carefully before making a purchase. b. Downloadable content, once purchased, cannot be refunded or exchanged. Please ensure that you are certain about your purchase before completing the transaction.
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Return Procedure: To initiate a return, refund, or exchange, or for any questions or concerns regarding our products and services, please contact our customer support team at: 1- 800-809-8419 or email us at : Contact@best2succeed.com. We are available to assist you during our regular business hours. b. When contacting us, please provide your order number, a description of the issue, and any supporting evidence, such as photos of the product. c. For eligible returns or exchanges, we will provide you with instructions on how to return the item. Please ensure that the product is securely packaged to avoid any damage during transit. d. The customer is responsible for any return shipping costs, except in cases where we have shipped an incorrect or defective product.
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Copyright Statement: All content available on Best2succeed.com, including but not limited to text, graphics, logos, images, videos, audio recordings, and downloadable materials, is the property of Best2succeed and is protected by United States and international copyright laws. b. Any unauthorized use, reproduction, or distribution of the copyrighted materials without prior written consent from Best2succeed is strictly prohibited.
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Shipping costs for exchanges and returns: The customer is responsible for any return shipping costs, except in cases where we have shipped an incorrect or defective product. For exchanges, the customer may be responsible for the shipping costs associated with returning the original item and receiving the exchanged item, depending on the nature of the return. We recommend using a trackable shipping method and purchasing shipping insurance for any returned items to ensure their safe arrival. We will not be held responsible for any lost or damaged items during the return shipping process.
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Final Sale and Sale Items: All final sale items and items purchased on sale are non-refundable, non-exchangeable, and non-returnable. We are unable to accept returns or offer refunds or exchanges for these items. In the case of damaged sale items, we may provide a replacement based on inventory availability.
Please note that this Return, Refund, and Exchange Policy applies only to purchases made through Best2succeed. For any additional information or clarification, please contact Best2succeed customer service at 1-800-809-4819. Our dedicated team is available to assist you and address any questions or concerns you may have.
Please note that Best2succeed reserves the right to update or modify this Return, Refund, and Exchange Policy at any time without prior notice. We encourage you to review this policy periodically to stay informed about any changes.
Thank you for choosing Best2succeed. We value your satisfaction and are committed to providing you with an exceptional shopping experience.
